Privacy Policy

01Scope of This Policy

This Privacy Policy applies to information processed through Digital Real Music websites, artist and label dashboards, account systems, catalog and distribution workflows, royalty reporting, support channels and other services that link to this Policy.

It describes our general data practices. Specific enterprise, white-label or business-to-business agreements may contain additional data-processing terms that apply to the relevant service.

02Information We Collect

Depending on how you use the service, we may collect information you provide directly, information generated through your use of the platform and information received from service providers or business partners.

03Music, Catalog & Rights Data

When you submit music or manage a catalog, we may process the information necessary to deliver and administer that content.

• Release titles, track titles, versions, genres and languages.
• Artist, songwriter, composer, producer, contributor and label metadata.
• ISRC, UPC/EAN, catalogue numbers, copyright and P-line/C-line information.
• Audio files, artwork, lyrics and other release assets you upload.
• Territories, release dates, ownership information and distribution instructions.
• Claims, takedowns, rights documentation and related support records.

You remain responsible for ensuring that information submitted to the platform is accurate and that you have the necessary rights to provide it.

04Payments, Payouts & Financial Information

If you purchase services or receive royalties, we may process information required for billing, accounting, payout verification and compliance.

• Billing details, invoices and transaction history.
• Bank account, UPI or other payout information you provide through supported payout workflows.
• Tax information where required for payments or legal compliance.
• Royalty statements, revenue reports, payout requests and adjustments.

05Usage, Analytics & Platform Logs

We may collect technical and usage information to operate and improve the service, detect abuse and understand platform performance. This can include pages viewed, features used, timestamps, browser/device information, referring URLs, error logs and security events.

Analytics information may be aggregated or used in a form designed to understand trends rather than identify an individual user.

06Cookies & Similar Technologies

We may use cookies, local storage and similar technologies for authentication, session management, security, preferences, analytics and essential website functionality.

You can control cookies through your browser settings. Disabling essential cookies may affect login or platform functionality.

07How We Use Information

We may use information for the following purposes:

• Create and manage accounts and provide requested services.
• Process music distribution, catalog delivery and rights-management workflows.
• Calculate, report and administer royalties, revenue and payouts.
• Provide customer support and respond to enquiries.
• Authenticate users and protect accounts, systems and content.
• Detect fraud, artificial streaming, abuse, security incidents and policy violations.
• Improve website performance, product functionality and user experience.
• Send service notices, operational communications and, where permitted, marketing communications.
• Comply with legal, regulatory, contractual and platform obligations.

08When We Share Information

We do not treat your personal information as a public asset. We may share information where reasonably necessary to provide the service or comply with legal and contractual obligations.

• Digital platforms: required catalog and rights information may be delivered to DSPs and other destinations you select.
• Service providers: hosting, infrastructure, analytics, email, support, payment and security providers may process information on our behalf.
• Professional advisers: legal, accounting, compliance or audit advisers may receive information where necessary.
• Legal requests: information may be disclosed where required by law, court order, regulator or lawful authority.
• Business transactions: information may be transferred as part of a merger, acquisition, restructuring or sale of relevant assets, subject to applicable law.

09Third-Party Platforms & Links

The service may connect with or deliver content to third-party platforms such as streaming, social, video, payment, analytics and communication services. Those services operate under their own terms and privacy policies.

We are not responsible for the privacy practices of independent third parties. Review their policies before providing information directly to them.

10Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business and financial records, resolve disputes, enforce agreements, protect against fraud and comply with legal obligations.

Music catalog and royalty records may need to be retained for longer periods where necessary for accounting, historical reporting, rights administration, platform reconciliation or legal requirements.

11Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration or disclosure. Depending on the service, these measures may include access controls, authentication, logging, encryption in transit and security monitoring.

No internet transmission or storage system can be guaranteed to be completely secure. You should use a strong unique password and promptly report suspected account compromise.

12Your Privacy Choices & Rights

Depending on applicable law and your location, you may have rights regarding your personal information, including access, correction, deletion, restriction, objection, portability or withdrawal of certain consent.

• You may update certain account information through your dashboard where available.
• You may contact us to request correction of inaccurate information.
• You may request deletion where legally available, subject to records we are required or permitted to retain.
• You may opt out of non-essential marketing communications through available unsubscribe controls.

13Children's Privacy

Our services are intended for users who can legally enter into the relevant agreement. We do not knowingly request unnecessary personal information from children. If you believe a child has provided personal information to us without appropriate authorization, contact us so the situation can be reviewed.

14International Data Processing

Music distribution is a global service and some technology, platform or service providers may process information in countries other than where you live. Where required, we seek to use appropriate contractual, technical or legal safeguards for cross-border processing.

15Marketing & Communications

We may send operational communications such as account notices, release updates, security alerts, payout information and support responses. Where permitted, we may also send information about services, products or relevant business updates.

You can opt out of non-essential promotional messages by using the unsubscribe mechanism included in the message or by contacting us. Essential service communications may continue where necessary.

16Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal requirements or data practices change. The revised version will be published on this page with a new effective date. Continued use of the service after an effective update may constitute acceptance where permitted by law.

17Privacy Contact

If you have a privacy question, request or concern, please contact us through the appropriate support channel.